Funeral overcharging and pressure-selling
Medium risk
What happens
Grief makes it hard to push back on upsells. Some providers steer you toward expensive packages, imply cheaper options are disrespectful, or claim add-ons are legally required when they are not.
How to protect yourself
- Always get a written, itemised price list — you can decline package add-ons.
- Embalming, premium caskets, and many extras are usually optional, not legally required.
- Check first for a prepaid plan or funeral insurance before paying again.
- It is okay to take a day to decide or get a second quote.